The Animator

Community Thread

guh upload button not working

wolfy711
4yr ago

im only trying to upload it privately but its not updating in my gallery and when i open that specific animation into the editor is just keeps opening the un-uploaded version of it

might be my internet problem urk

wolfy711
4yr ago

3rd time shading these bushes a charm, hopefully

wolfy711
4yr ago

3rd time isnt a charm 😔

Jle3v
4yr ago

:(

Dan
4yr ago

Is it telling you the upload failed, or are you having to press "Cancel"?

wolfy711
4yr ago

its saying its failed, repeatedly

Jle3v
4yr ago

oh does it start loading, then it quickly flashes ike it finished then said it wasnt saved?

Dan
4yr ago

Are you familiar with how to open the browser developer console?

wolfy711
4yr ago

i wasnt rlly paying attention

wolfy711
4yr ago

is that right click - inspect?

Dan
4yr ago

Yeah, if you can attempt to do an upload again, then immediately screenshot the "Network" and the "Console" in the developer tools and email to me at help@theanimator.co.uk

wolfy711
4yr ago

sent ^^

Jle3v
4yr ago

did it do the tjing?

Dan
4yr ago

Received. Thanks. Give me 30mins. I know what the problem is but just having dinner.

Jle3v
4yr ago

its 11 44 in the morni-

Jle3v
4yr ago

oh. its like 4-6 in the afternoon for you

wolfy711
4yr ago

alright, thank you

Dan
4yr ago

@wolfy711 can you try again please?

wolfy711
4yr ago

thank you :)

Dan
4yr ago

And that was a lesson in double checking my server configuration and not just writing code...

wolfy711
4yr ago

it happens to the best of us 😅

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